[rt-users] RT4.0.6 Unknown encoding in received emails

[Xavier Reigner]

Thanks for the links.
The email were accepted and new tickets are created. The content is then
not viewable into the history of the tickets in RT.
The message from RT is "Message body not shown because it is not plain
text." and the data can be viewed in an external text editor by clicking on
"Download (untitled) application/octet-stream 766b"

Content of the file :
Blablabla,<br /><br />blablabla.<br /><br />blablabla.<br /><br
/>blablabla.<br /><br />blablabla,<br /><br
/>-----------------------------------------------------------------------------------------<br
/>blablabla<br
/>-----------------------------------------------------------------------------------------<br
/><br /><br />  <br /><br />« Ce message a été envoyé blablabla. »

Result in the log :
Oct 12 10:17:18 support RT: Encoding 'we8iso8859p1' is not supported
(/opt/rt4/sbin/../lib/RT/I18N.pm:217)
Oct 12 10:17:19 support RT: <rt-4.0.6-28448-1350029839-119.2780-4-0 at test.com>
#2780/40443 - Scrip 4 On Create Notify AdminCcs
(/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:301)
Oct 12 10:17:19 support RT: <rt-4.0.6-28448-1350029839-119.2780-4-0 at test.com>
No recipients found. Not sending.
(/opt/rt4/sbin/../lib/RT/Interface/Email.pm:353)
Oct 12 10:17:19 support RT: <
rt-4.0.6-28448-1350029839-221.2780-13-0 at test.com> #2780/40443 - Scrip 13 On
Create Notify CCs (/opt/rt4/sbin/../lib/RT/Action/SendEmail.pm:301)
Oct 12 10:17:19 support RT: <
rt-4.0.6-28448-1350029839-221.2780-13-0 at test.com> No recipients found. Not
sending. (/opt/rt4/sbin/../lib/RT/Interface/Email.pm:353)
Oct 12 10:17:19 support RT: Ticket 2780 created in queue 'Test' by
tutu at test.com (/opt/rt4/sbin/../lib/RT/Ticket.pm:688)

It's better as the emails are not hanging in the mail box, but it still not
the perfect solution as the content needs more time to be read.
What is missing ?

X
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