[rt-users] Installing RT via Puppet

Mister Guru misteritguru at gmail.com
Sat Oct 13 08:27:14 EDT 2012

Sorry that I let this drop off - Almost vapourwared my own idea - not good!

Real life and work conspired against me to take me away from personal projects for a while - I'm going to look into picking this back up especially as there is now a new version of puppet that I've strapped to my test rig.

Hopefully we'll see something in the next few days.


On 20 Sep 2012, at 09:51, Dominic Hargreaves wrote:

> On Thu, Sep 20, 2012 at 04:12:24AM +0100, Mister Guru wrote:
>> Thanks Jason for your input - I'm currently trying to get hold of the
>> ubuntu package maintainer for RT. I'm currently wading through
>> launchpad, trying to find who to kick to get this moving - I've
>> dropped a line to the ubuntu users list, so hopefully I'll get some
>> assistance with this soon.
> There isn't one. request-tracker3.8 (and request-tracker4) in later
> releases isn't in Ubuntu main, only in Ubuntu universe. This means that
> support in stable releases is someone limited (I think Ubuntu call it
> "Community maintained" meaning.. it's up you).
> (I'm the principle maintainer of the packages in Debian, which is
> effectively Ubuntu's upstream in this regards).
> The best way to get the Ubuntu packages updated with those security fixes
> is by testing the patches on the bug report Thomas mentioned.
> I notice you asked about RT4 on ubuntu-users; packages for RT4 are
> already available in later releases of Ubuntu:
> http://packages.ubuntu.com/search?keywords=request-tracker4&searchon=sourcenames&suite=all&section=all
> -- 
> Dominic Hargreaves, Systems Development and Support Section
> IT Services, University of Oxford
> --------
> Final RT training for 2012 in Atlanta, GA - October 23 & 24
>  http://bestpractical.com/training
> We're hiring! http://bestpractical.com/jobs

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