[rt-users] HTML Emails

Kevin Falcone falcone at bestpractical.com
Tue Oct 16 09:31:20 EDT 2012

On Mon, Oct 01, 2012 at 02:39:18PM +0200, Philippe Fremy wrote:
> 1. when sending a mixed email (html + text), RT displays only the text
> part of the message. Is it possible to change that ? I have set
> Set($PreferRichText, 1); in SiteConfig but it does not seem to have any
> effect on the way messages are displayed. Or it must be overridden

This causes RT to prefer the HTML part, but as documented in the
config, it scrubs some things.  What makes you think RT is displaying
the text part?

> 2. When replying to a text/htlml request, it seems that RT quotes the
> html, stripped to plaintext. Is it possible to have full quoting of the
> html part of the email ?

Unfortunately not.

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