[rt-users] RES: Strange CLI Date Output

Diaulas Castro diaulas.castro at intersolution.inf.br
Tue Oct 23 13:32:24 EDT 2012


Forgot to add some info.


root at rt:~# lsb_release  -ris
Ubuntu
11.10

root at rt:~# dpkg -s request-tracker4 | grep Version
Version: 4.0.1-1


root at rt:~# rt ls 3070 -l | grep Created &&  rt ls 2070 -l | grep Created
Created: Qua Jun 27 15:01:37 2012
Created: Sex Maio 11 15:54:49 2012


Looks that some tickets have full month name and some not.




De: Diaulas Castro
Enviada em: terça-feira, 23 de outubro de 2012 15:24
Para: rt-users at lists.bestpractical.com
Assunto: Strange CLI Date Output

Hello RT friends,
  I got this problem and cant resolve, i cant even locate when started.

  My CLI started to output errors about ParseDate, but just some tickets, see below:

  Tickets 770,1070 and 3070 are OK, displaying relative date (7mth, 3mth)
  Ticket 2070 with error, displaying parsedate error.



root at rt:~# rt ls 770
Query:id=770
Ticket Owner Queue    Age   Told Status Requestor Subject
--------------------------------------------------------------------------------
   770 jose.   hsr  7 mth  7 mth resolv leandro.v Ativação de Job


root at rt:~# rt ls 2070
Query:id=2070
Ticket Owner Queue    Age   Told Status Requestor Subject
--------------------------------------------------------------------------------
Unknown date format in parsedate: Sex Maio 11 15:54:49 2012
Unknown date format in parsedate: Ter Maio 15 17:55:18 2012
  2070 hugo.   h9j    ???    ??? resolv luciano.c Exclusão de host SIGMon


root at rt:~# rt ls 1070
Query:id=1070
Ticket Owner Queue    Age   Told Status Requestor Subject
--------------------------------------------------------------------------------
  1070 diaul saude  7 mth  7 mth resolv mirley.ti Verificacao de download e link


root at rt:~# rt ls 3070
Query:id=3070
Ticket Owner Queue    Age   Told Status Requestor Subject
--------------------------------------------------------------------------------
  3070 nelso cardi  3 mth  3 mth resolv sistemas@ Dump




Below -l to list details:
root at rt:~# rt ls -l 770
id: ticket/770
Queue: hsr
Owner: XXX
Creator: XXXXX
Subject: Ativação de Job
Status: resolved
Priority: 0
InitialPriority: 0
FinalPriority: 0
Requestors: XXXX
Cc: XXXX
AdminCc:  XXX
Created: Ter Mar 06 14:04:03 2012
Starts: Não definido
Started: Ter Mar 06 14:51:24 2012
Due: Não definido
Resolved: Ter Mar 06 15:13:21 2012
Told: Ter Mar 06 15:13:19 2012
LastUpdated: Ter Mar 06 15:16:06 2012
TimeEstimated: 0
TimeWorked: 0
TimeLeft: 0
CF.{Agendado}:
CF.{Horas_Normais}: 0
CF.{Minutos_Normais}: 30
CF.{Horas_Extras}: 0
CF.{Minutos_Extras}: 0
CF.{Reaberto}:
CF.{Chamado_Interno}:
CF.{Cobranca}:
CF.{Visita}:
CF.{area}:



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