[rt-users] Look up User by Attribute in Scrip

Ram ram0502 at gmail.com
Fri Oct 26 19:52:37 EDT 2012


Hey folks,
I'm writing a scrip to help us manage our voicemails in RT. The
voicemails arrive via email as attachments and the extension of the
recipient is the only distinguishing characteristic in the email. How
can I load an RT user in a script given only their work telephone?
thanks!
ram



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