[rt-users] Time manage tickets.

Julien CAUNAN julien.caunan at bmscircuits.com
Tue Oct 30 11:42:59 EDT 2012


Hi everybody,



For my application, I've developped a new field on the ticket : "Time Worked Today" then, I've "Time Estimated, Time Worked, Time Left and Time Worked Today" (hours and minutes).

This field match the time worked in the day on this ticket (on a work by a person).

I've modified some files I've added TimeWorkedToday at the other time field manage.

I have the field Time Worked Today on my tickets (and when I create them), but when I want to store a time, RT interface tell me "TimeWorkedToday could not be set to X hours", I can't load a time value.

Can you help me for this topic ?



I know someone have worked about time manage field, in fact I wouldt like calculate automaticaly the time left when I load the time woked and the time estimated (time left = time estimated - time worked), can you give me some information about this topic before I try developpe it ?



Than you very much to your help.



Best regards,





Julien CAUNAN
Support Moyens De Tests
Av. Paul Gellos, BP 531 - 64105 - BAYONNE Cedex - FRANCE
julien.caunan at bmscircuits.com
Tél   : +33 (0)5 59 58 41 51
Mob :
Fax : +33 (0)5 59 58 57 01
www.bmscircuits.com
[http://nsa22.casimages.com/img/2012/03/06//120306085532380989.jpg]
[http://nsa21.casimages.com/img/2012/03/06//120306090312371802.jpg]Please consider your environmental responsibility before printing this e-mail
# " Ce courriel et les documents qui lui sont joints peuvent contenir des informations confidentielles ou ayant un caractère privé. S'ils ne vous sont pas destinés, nous vous signalons qu'il est strictement interdit de les divulguer, de les reproduire ou d'en utiliser de quelque manière que ce soit le contenu. Si ce message vous a été transmis par erreur, merci d'en informer l'expéditeur et de supprimer immédiatement de votre système informatique ce courriel ainsi que tous les documents qui y sont attachés." ****** " This e-mail and any attached documents may contain confidential or proprietary information. If you are not the intended recipient, you are notified that any dissemination, copying of this e-mail and any attachments thereto or use of their contents by any means whatsoever is strictly prohibited. If you have received this e-mail in error, please advise the sender immediately and delete this e-mail and all attached documents from your computer system." #
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20121030/bba04ead/attachment.htm>


More information about the rt-users mailing list