[rt-users] How to grant access to users to edit the values in custom fields?

Matt Brennan brennanma at gmail.com
Thu Sep 6 12:49:24 EDT 2012


On version 4, there is a permission called "ShowConfigTab" which is
also required. If memory serves, that was the same on 3.8.

-Matt

On Thu, Sep 6, 2012 at 11:28 AM, Jason Marshall <jasonm at kelman.com> wrote:
> Hi all, I'm using rt-3.8.8.  Looking at the permissions I can grant, I
> thought this would be pretty simple.  I granted Modify and Admin rights on
> the custom field itself, but at this point a Configure menu doesn't even
> appear on the left side of the users' screens.  Is there something else I
> need to grant for that menu to show up?  Thanks, and sorry if this is
> something stupid -- I've googled all the words I can think of, and nothing
> has helped so far...
>
> ---
> Jason Marshall
> IT Manager
> Kelman Data Management



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