[rt-users] How to grant access to users to edit the values in custom fields?

[Jason Marshall]

Thanks Matt, that might just have done it.  I set it for the Privileged 
Users group, so anyone who needs to do something in there should now be 
able to.  I'm getting the users to test now  -- thanks again!

> On version 4, there is a permission called "ShowConfigTab" which is
> also required. If memory serves, that was the same on 3.8.
>
> -Matt
>
> On Thu, Sep 6, 2012 at 11:28 AM, Jason Marshall <jasonm at kelman.com> wrote:
>> Hi all, I'm using rt-3.8.8.  Looking at the permissions I can grant, I
>> thought this would be pretty simple.  I granted Modify and Admin rights on
>> the custom field itself, but at this point a Configure menu doesn't even
>> appear on the left side of the users' screens.  Is there something else I
>> need to grant for that menu to show up?  Thanks, and sorry if this is
>> something stupid -- I've googled all the words I can think of, and nothing
>> has helped so far...
>>
>> ---
>> Jason Marshall
>> IT Manager
>> Kelman Data Management
>
>

---
Jason Marshall
IT Manager
Kelman Data Management
403.294.7557