[rt-users] Invalid domain, status=bounced for email through ticket on RT 3.8.4

Shane Duignan s.duignan at jumper.ie
Fri Sep 7 06:07:13 EDT 2012


Successful email from RT to gmail: 

Delivered-To: user at gmail.com 
Received: by 10.68.130.226 with SMTP id oh2csp545pbb; 
Tue, 4 Sep 2012 03:27:24 -0700 (PDT) 
Received: by 10.216.64.79 with SMTP id b57mr1569wed.31.1346754443876; 
Tue, 04 Sep 2012 03:27:23 -0700 (PDT) 
Return-Path: <user at srv.company.ie> 
Received: from srv.company.ie (mail.company.ie. [XX.XXX.XXX.XXX]) 
by mx.google.com with ESMTP id bc8si22448wib.35.2012.09.04.03.27.23; 
Tue, 04 Sep 2012 03:27:23 -0700 (PDT) 

Subject: [company #216] email 
From: "username via RT" <user at company.ie> 
Reply-To: user at company.ie 
In-Reply-To: 
References: <RT-Ticket-216 at company.ie> 
Message-ID: <rt-3.8.4-21-1340-56.26-13-0 at company.ie> 
Precedence: bulk 
X-RT-Loop-Prevention: company 
RT-Ticket: company #216 
Managed-by: RT 3.8.4 ( http://www.bestpractical.com/rt/ ) 
RT-Originator: user at company.ie 
To: user at gmail.com 
MIME-Version: 1.0 
Content-Transfer-Encoding: 8bit 
Content-Type: text/plain; charset="utf-8" 
X-RT-Original-Encoding: utf-8 
Date: Tue, 4 Sep 2012 10:27:20 +0000 

Still an issue with sending mail from RT to company.it mailbox though. 

Any other mailserver accepts the email via RT, only the mailserver at company.it considers it as an invalid domain. 

Could RT need to flush it's cache if it previously sent a misconfigured email to company.it or is it due to the company.it mailserver? 

----- Original Message -----











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