[rt-users] time worked report

[FUNDING SOLUTION]

pl remove us from yr mailing list
----- Original Message ----- 
From: "Thomas Sibley" <trs at bestpractical.com>
To: <rt-users at lists.bestpractical.com>
Sent: Thursday, September 20, 2012 03:50
Subject: Re: [rt-users] time worked report


> On 09/19/2012 02:48 PM, Frankie Gibbs wrote:
>> I currently use the RT 3.8.7 and I need to automatically calculate the
>> time worked on each ticket, is this possible?. how I can do to get that
>> report?
>
> Construct the search for the tickets you want using the Query Builder
> and then add the TimeWorked column to the format at the bottom of the
> builder.  Then run the search to see your results.  You can download the
> results as a spreadsheet (TSV) using Feeds → Spreadsheet.
>
>
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