[rt-users] Configuring RT to use Amazon SES Despite Non-standard Headers

[Shane Archer]

Hi,

I am attempting to get Request Tracker 4.0.5 to work with Amazon SES and
have not been able to find much documentation on it.

Amazon SES will reject any messages sent by RT due to the RT-Ticket and
Managed-by headers, and possibly others, although those are the ones I have
seen so far.

One option is to edit the code to set those headers to, for example,
X-RT-Ticket and X-Managed-by (this one is really non-essential). Is this a
good solution? Is there maybe a better one?

Does RT plan to have support for Amazon SES in the future or are there any
other workarounds?


Thanks,

Shane
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