[rt-users] Search engine

Явор Маринов ymarinov at neterra.net
Thu Apr 11 03:30:15 EDT 2013


Any comments regards this will be much appreciated because this is 
critical issue for us. Once you search from the search engine (for 
example vlan 90) nothing is displayed as results. However if you try to 
search for "vlan 90" correct results are displayed. So far, this is a 
big issue, because my colleagues from Support department should know the 
exact phrase of the subject of the ticket or their ID which is quite 
frustrating. Is there any work around or probably an addon for RT which 
should enable "this" type of search.

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