[rt-users] Search engine

Явор Маринов ymarinov at neterra.net
Thu Apr 11 03:33:13 EDT 2013

Forgot to mension - we are using RT 4.0.10

> Hello,
> Any comments regards this will be much appreciated because this is 
> critical issue for us. Once you search from the search engine (for 
> example vlan 90) nothing is displayed as results. However if you try 
> to search for "vlan 90" correct results are displayed. So far, this is 
> a big issue, because my colleagues from Support department should know 
> the exact phrase of the subject of the ticket or their ID which is 
> quite frustrating. Is there any work around or probably an addon for 
> RT which should enable "this" type of search.

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