[rt-users] Issues with RT4.x and apache proxypass and white space in search results.

Peter Boguszewski pboguszewski at library.wisc.edu
Tue Apr 16 10:52:29 EDT 2013

Hi all,
     We would like to proxypass traffic for RT for various reasons. This 
works perfectly for most applications and for about 95% of RT. The issue 
is in the Query Builder.  The Results.html contains spaces in the URL.  
This causes problems for Apache's proxypass / proxypassreverse.  It 
replaces white spaces with %2x and RT blows up with this error: "An 
internal RT error has occurred. Your administrator can find more details 
in RT's log files."  Does anyone know how to fix this issue?



Peter Boguszewski
Technical Manager of Library Systems
UW Madison - Library Technology Group
pboguszewski at library.wisc.edu

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