[rt-users] automatically transition between status

Wang cnwangyong at gmail.com
Mon Apr 22 23:54:27 EDT 2013

Hi all,

I am a beginner of rt and I am facing a requirement about the transition
between status automatically. say, if the ticket's status come to status A,
an action should be triggered automatically and the status will be
transfered to status B. how to do this in rt?

Thank you for any comment on this :)

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