[rt-users] automatically transition between status

[Ruslan Zakirov]

Take a look at autoopen scrip and its action. It does exactly that.


On Tue, Apr 23, 2013 at 7:54 AM, Wang <cnwangyong at gmail.com> wrote:

> Hi all,
>
> I am a beginner of rt and I am facing a requirement about the transition
> between status automatically. say, if the ticket's status come to status A,
> an action should be triggered automatically and the status will be
> transfered to status B. how to do this in rt?
>
> Thank you for any comment on this :)
>
>
> Alan
>



-- 
Best regards, Ruslan.
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