[rt-users] Problems upgrading from 3.9.3

saxmad g.mason at fairfx.com
Tue Apr 23 06:40:48 EDT 2013


I cleaned out the first database, initialised the new database, and imported
the data dump again.

I managed to get to upgrading to release 3.8.3 when it fell over again with
the following message :-

Proceed [y/N]:y
Processing 3.7.1
Now inserting data.
Processing 3.7.3
Now populating database schema.
Processing 3.7.10
Now inserting data.
Processing 3.7.15
Now inserting data.
Processing 3.7.19
Now inserting data.
Processing 3.7.81
Processing 3.7.82
Now inserting data.
Processing 3.7.85
Now inserting data.
Processing 3.7.86
Now inserting data.
Processing 3.7.87
Now inserting data.
Processing 3.8.0
Now inserting data.
Processing 3.8.1
Now inserting data.
Processing 3.8.2
Now inserting data.
[Tue Apr 23 09:58:37 2013] [warning]: Going to add [OLD] prefix to all
templates in approvals queue. If you have never used approvals, you can
safely delete all the templates with the [OLD] prefix. Leave the new
Approval templates because you may eventually want to start using approvals.
(/usr/share/request-tracker4/etc/upgrade/3.8.2/content:3)
[Tue Apr 23 09:58:37 2013] [error]: That principal already has that right
(/usr/share/request-tracker4/lib/RT/Handle.pm:969)
[Tue Apr 23 09:58:37 2013] [warning]: IMPORTANT: We're going to delete all
scrips in Approvals queue and save them in 'rt-approvals-scrips-NoKY' file.
(/usr/share/request-tracker4/etc/upgrade/3.8.2/content:165)
Processing 3.8.3
Now populating database schema.
[Tue Apr 23 09:58:37 2013] [crit]: DBD::Pg::st execute failed: ERROR: 
relation "groupmembers1" already exists at
/usr/share/request-tracker4/lib/RT/Handle.pm line 515.
(/usr/share/request-tracker4/lib/RT.pm:351)
DBD::Pg::st execute failed: ERROR:  relation "groupmembers1" already exists
at /usr/share/request-tracker4/lib/RT/Handle.pm line 515.

I'm pretty sure that I got this message at the same point last time, but I
have stopped, as requested by Kevin, and posted the error.





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