[rt-users] make initialize database fails

[Kevin Falcone]

On Mon, Apr 22, 2013 at 11:13:48AM -0600, Don Beethe wrote:
>    Now inserting database ACLs.
> 
>    Granting access to rt_user@'localhost' on rt4.
> 
>    DBD::mysql::st execute failed: Access denied for user 'root'@'rttest2.rmtc.fedex.com' to
>    database 'rt4' at /root/rt-4.0.11/sbin/../lib/RT/Handle.pm line 439.
> 
>    DBD::mysql::st execute failed: Access denied for user 'root'@'rttest2.rmtc.fedex.com' to
>    database 'rt4' at /root/rt-4.0.11/sbin/../lib/RT/Handle.pm line 439.
> 
>    make: *** [initialize-database] Error 255
> 
>    I am able to connect to the mysql server on rttest3 on rttest2 as user root.
> 
>    I also ran Grant all on *.* to `root'@'rttest2.rmtc.fedex.com'

Does the rt4 database exist with a schema?  It appears that part of
the process succeeded, which means that it is unlikely to be a simple
user/pass mismatch. I suspect the error message is just misleading.

rt_user@'localhost' tells me you probably need to set DatabaseRTHost so
that permissions are granted properly.

You can also always look in the mysql error logs.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 235 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130423/1f1475b8/attachment.sig>