[rt-users] make initialize database fails

Don Beethe bones at rmtc.fedex.com
Mon Apr 22 13:13:48 EDT 2013


I'm trying to build an RT system with a database server.. 

 

Here's is what I get when I run make initialize database: 

 

Working with:

Type:   mysql

Host:   rttest3

Name:   rt4

User:   rt_user

DBA:    root

Now creating a mysql database rt4 for RT.

Done.

Now populating database schema.

Done.

Now inserting database ACLs.

Granting access to rt_user@'localhost' on rt4.

DBD::mysql::st execute failed: Access denied for user
'root'@'rttest2.rmtc.fedex.com' to database 'rt4' at
/root/rt-4.0.11/sbin/../lib/RT/Handle.pm line 439.

DBD::mysql::st execute failed: Access denied for user
'root'@'rttest2.rmtc.fedex.com' to database 'rt4' at
/root/rt-4.0.11/sbin/../lib/RT/Handle.pm line 439.

make: *** [initialize-database] Error 255

 

I am able to connect to the mysql server on rttest3 on rttest2 as user root.


I also ran Grant all on *.* to 'root'@'rttest2.rmtc.fedex.com' 

 

What am I missing? 

 

 

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