[rt-users] clone SpawnChildTicket

naresh reddy nareshbtech at yahoo.com
Thu Apr 25 19:28:30 EDT 2013


Hi all 
I am kind of new to RT can you please suggest.



I am trying to develop a proof of concept to my company. I have successfully installed RT with inbound and outbound email facility. 
I am trying to explore the plugin CHILD/PARTEN-DEPENDS relationships. i have installed the plugin. but when ever a child/depneded tickets is commented, I cannot see the comments copied back to the parent ticket.
can you please suggest 


Regards
NARESH
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