[rt-users] Retrieving CustomFields with RT-Jasper

[ktm at rice.edu]

On Mon, Apr 29, 2013 at 06:41:07AM +0000, Michael Keetman wrote:
> Hello,
> 
> I am not entirely sure this is the right forum for this question, however the only other information I can find about RT-Jasper is in this and the Devel mailing lists.
> 
> I have managed to install the RT-Jasper and RT-REST packages, and successfully run a report with the ID and Subject shown (both fields exposed directly) using Jasper Reports server, however I have had no luck getting any Custom Fields to return any data.
> 
> Can anyone supply sample JRXML showing how this is done?
> 
> Regards,
> 
> Michael Keetman
> 
I have the exact same problem. The Subject and ID fields can be pulled, but no
other global field or custom field is even acknowledged as a valid field. I have
not had time to investigate further. If anyone has any ideas...?

Regards,
Ken