[rt-users] Help with SummaryByUsers extension

[Kevin Falcone]

On Fri, Aug 02, 2013 at 03:33:48PM +0000, window camera wrote:
> <<You said you registered the component in HomepageComponents, did you
> also enable it as a plugin?>>
> 
> Yes, I did. Homepagecomponents setting is in RT_Config.pm:

This is wrong.  Always make your changes in RT_SiteConfig.pm, never in
RT_Config.pm or they'll be lost when you upgrade.

Read lines 9 through 17 of RT_Config.pm:

#############################  WARNING  #############################
#                                                                   #
#                     NEVER EDIT RT_Config.pm !                     #
#                                                                   #
#         Instead, copy any sections you want to change to          #
#         RT_SiteConfig.pm and edit them there.  Otherwise,         #
#         your changes will be lost when you upgrade RT.            #
#                                                                   #
#############################  WARNING  #############################


> Set(
>    $HomepageComponents,
>    [
>        qw(QuickCreate Quicksearch MyAdminQueues MySupportQueues MyReminders RefreshHomepage Dashboards SavedSearches SummaryByUser) # loc_qw
>    ]
> );

That's not actually correct.
This plugin provides two components.  OwnerSummmary and RequestorSummary.
Go delete SummaryByUser from your RT at a Glance page, fix HomepageComponents to contain valid components and then add them to the page.

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 235 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20130802/578a095d/attachment.sig>