[rt-users] Help with SummaryByUsers extension

Kevin Falcone falcone at bestpractical.com
Fri Aug 2 14:03:09 EDT 2013

On Fri, Aug 02, 2013 at 05:53:51PM +0000, window camera wrote:
> I still get the error :
> Aug  2 13:48:18 rttrack RT: could not find component for path 'SummaryByUser'#012#012Stack:#012  [/rtdata/share/html/Elements/MyRT:95]#012  [/rtdata/share/html/index.html:78]#012  [/rtdata/sbin/../lib/RT/Interface/Web.pm:635]#012  [/rtdata/sbin/../lib/RT/Interface/Web.pm:335]#012  [/rtdata/share/html/autohandler:53] (/rtdata/sbin/../lib/RT/Interface/Web/Handler.pm:208)
> At this point, i'd like to uninstall it and get rid of all the error messages (on the GUI and within the logs).

You've not followed my instructions if you have that error.

At this point, go click the Reset to Default on that page.

> Are there removal instructions anywhere?

Delete the plugin.
Remove it from your configuration.

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