[rt-users] Help with SummaryByUsers extension

[window camera]

<<You've not followed my instructions if you have that error.>>

I wouldn't assume that. But thank you for taking the time to help.

Best

-Rick

Sent from iCloud


On Aug 02, 2013, at 02:03 PM, Kevin Falcone <falcone at bestpractical.com> wrote:

> On Fri, Aug 02, 2013 at 05:53:51PM +0000, window camera wrote:
>> I still get the error :
>> Aug 2 13:48:18 rttrack RT: could not find component for path 'SummaryByUser'#012#012Stack:#012 [/rtdata/share/html/Elements/MyRT:95]#012 [/rtdata/share/html/index.html:78]#012 [/rtdata/sbin/../lib/RT/Interface/Web.pm:635]#012 [/rtdata/sbin/../lib/RT/Interface/Web.pm:335]#012 [/rtdata/share/html/autohandler:53] (/rtdata/sbin/../lib/RT/Interface/Web/Handler.pm:208)
>> At this point, i'd like to uninstall it and get rid of all the error messages (on the GUI and within the logs).
>
> You've not followed my instructions if you have that error.
>
> At this point, go click the Reset to Default on that page.
>
>> Are there removal instructions anywhere?
>
> Delete the plugin.
> Remove it from your configuration.
>
> -kevin
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