[rt-users] dashboard reminders in RT4?

SSzretter sszretter at hotmail.com
Mon Aug 5 06:48:50 EDT 2013

Thank you, yes, I did skip that.    I have now added it, and can see
in my syslog, that it looks like it's running rt-email-dashboards.
However, I am still not seeing any emails.    No error messages in
syslog around that entry, but no emails either.   Any suggestion on
where to look to debug (log, or )?

On Thu, Aug 1, 2013 at 12:22 PM, Kevin Falcone
<falcone at bestpractical.com> wrote:
> On Thu, Aug 01, 2013 at 08:26:38AM -0400, SSzretter wrote:
>> I have set up a couple dashboards, which look good and also set a m-f
>> 8am reminder with an email address in each.    The email did not go
>> out this morning, so I am trying to figure out why.
>> Generally, emails go out for tickets and the system checks mail and
>> pulls it in regularly, so I am assuming there is some kind of
>> rt-crontool going on (or similar).   I did not specifically set that
>> up, but it's working.
>> SO, there must be something additional that I have to do to actually
>> have my dashboard reminders go out every day, what should I look at?
> You probably skipped step #9 in the install:
> http://bestpractical.com/docs/rt/latest/README.html
> -kevin


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