[rt-users] dashboard reminders in RT4?

Kevin Falcone falcone at bestpractical.com
Thu Aug 1 12:22:06 EDT 2013

On Thu, Aug 01, 2013 at 08:26:38AM -0400, SSzretter wrote:
> I have set up a couple dashboards, which look good and also set a m-f
> 8am reminder with an email address in each.    The email did not go
> out this morning, so I am trying to figure out why.
> Generally, emails go out for tickets and the system checks mail and
> pulls it in regularly, so I am assuming there is some kind of
> rt-crontool going on (or similar).   I did not specifically set that
> up, but it's working.
> SO, there must be something additional that I have to do to actually
> have my dashboard reminders go out every day, what should I look at?

You probably skipped step #9 in the install:

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