[rt-users] error when replace bpslogo.png file

Kevin Falcone falcone at bestpractical.com
Thu Aug 8 10:34:31 EDT 2013

On Thu, Aug 08, 2013 at 03:26:13PM +0800, Chrilly Cheng wrote:
>    Hi All,
>    I've got an error when I tried to replace the default bpslogo.png file with a new one of the
>    same name in RT(/usr/share/request-tracker4/html/NoAuth/images). The error log shows as below:

Instead of replacing our logo (which goes with our copyright) why not
use the Theme Editor we provide to add your own logo to the upper
righthand corner?


>    [error]: '<&' without matching '&>' at
>    /usr/share/request-tracker4/html/NoAuth/images/bpslogo.png line 32
>    (/usr/share/request-tracker4/lib/RT/Interface/Web/Handler.pm:209)
>    On line 209 of Handler.pm file, it is:
>    sub HTML::Mason::Exception::as_rt_error {
>    my ($self) = @_;
>    $RT::Logger->error( $self->full_message ); #line 209
>    return "An internal RT error has occurred. Your administrator can find more details in RT's
>    log files.";
>    }
>    I checked the Hander.pm file but cant figure out anything. Please help.
>    BTW, my RT version is 4.0.7
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