[rt-users] How to add articles to response

Max McGrath mmcgrath at carthage.edu
Mon Aug 12 15:45:21 EDT 2013


Hello -

Running rt 4.0.16 -- and this used to work when I was on 4.0.6.

When replying to a ticket I see the *Search for Articles matching* and
the *Include
Article* boxes, but neither of them are working for me (I've tried
different browsers).

In 4.0.6 there was a drop-down of all the available articles.  In 4.0.16
there is a *Go* button that does nothing when I click it.

Am I missing something?
--
Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgrath at carthage.edu
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