[rt-users] Re-send a previously attached attachment?

Boli boli at itss.co.tz
Tue Aug 13 16:35:43 EDT 2013

Hi All,

Apologies if I have missed something obvious.

How can I re-send an attachment that has previously been attached to a
ticket without downloading it and re-attaching it.

For example, if a new requestor or CC is added to a ticket, and I want
to get them up to date quickly by referring to previously
discussed/attached information.

Comments/Suggestions welcomed


Network Engineer

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