[rt-users] Re-send a previously attached attachment?
Boli
boli at itss.co.tz
Tue Aug 13 16:35:43 EDT 2013
Hi All,
Apologies if I have missed something obvious.
How can I re-send an attachment that has previously been attached to a
ticket without downloading it and re-attaching it.
For example, if a new requestor or CC is added to a ticket, and I want
to get them up to date quickly by referring to previously
discussed/attached information.
Comments/Suggestions welcomed
Regards,
Boli
--
Network Engineer
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