[rt-users] sendmailpipe returns EX_TEMPFAIL

[Thomas Sibley]

On 08/14/2013 07:35 AM, Kevin Falcone wrote:
>> So maybe the problem is solved? I did have PerlOptions +Parent in the
>> apache configuration before, but maybe not correctly? I checked the
>> other application's vhosts file and it _does_ have PerlOptions
>> +Parent.
> 
> While PerlOptions +Parent is important if you need to run two mod_perl
> apps, you should keep your log in place, and possibly dig up one of
> the shims from the mailing list archives that has been used to debug
> this.
> 
> In the past, it was bugs in mod_perl and the handler type, but it's
> nearly impossible to debug from the standard RT debug and mail logs.

Adding on to what Kevin said...

You could also just save yourself some time and switch to a different
deployment option for RT.  Running it under mod_fastcgi or mod_fcgid is
simple and would avoid any mod_perl bugs with +Parent.  Why fight with
mod_perl?