[rt-users] Migration to RT 4.0.17 from 3.8.9 with new server

Lois Bennett lois.bennett at channing.harvard.edu
Tue Aug 13 13:40:25 EDT 2013


I have read the documentation on upgrading and  none of the particulars
exactly fit.

I have a new VM (Centos6).  I have installed RT 4.0.17 completely vanilla.

Old mysql:
mysql  Ver 14.12 Distrib 5.0.81, for unknown-linux-gnu (x86_64) using
readline 5.2
Old RT is  3.8.9

New mysql:
mysql  Ver 14.14 Distrib 5.1.66, for redhat-linux-gnu (x86_64) using
readline 5.1

All has gone well.

I have gotten  as far as running make initialize-database.

Now what?  I am not clear if the next step is to take a dump of the running
server and copy it to the new server then run update database?

Do I need to do anything to the database before I use it?

I see  someone else doing this:
>     1. make a clone of the existing RT,
>     2. upgrade it to 4.0.13
>     3. do a mysqldump on the upgraded clone
>     4. restore the dump on the new server.

Is it recommended to actually clone the old and upgrade it in place?
Could I simply restore a backup from the old on the new and run
  make upgrade-database

I know I will need to setup users, groups, cron, email and probably some
other things as well.

hank you for your help.


Lois Bennett, MSEE
Senior System Administrator
Channing Laboratory
Brigham & Women's Hospital
A Teaching Affiliate of
Harvard Medical School and
Harvard School of Public Health
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