[rt-users] Auto Reply

mdm100 michael at hudsonstreet.us
Sun Aug 18 13:28:47 EDT 2013

When requests to open tickets are sent directly to the RT queues email
a ticket is created and an Auto-Reply is received.  ie.... sent to 
noc at RTsrvr.domain.com

However, when a request to open a ticket is sent to noc at domain.com and that
mail server
forwards request to noc at RTsrvr.domain.com the ticket is opened/created but
no auto-reply
is received.

Just cannot figure this one out. Any help is greatly appreciated.

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