[rt-users] Deep recursion on subroutine "RT::Queue::SubjectTag

Kevin Falcone falcone at bestpractical.com
Tue Aug 20 11:36:04 EDT 2013


On Sun, Aug 18, 2013 at 01:26:22AM +0530, Arun ragini wrote:
>    I have upgraded from 3.8.6 to 4.0.16 then 4.0.17 now we are hitting with following errors
> 
>    [Sat Aug 17 19:54:23 2013] [warning]: Deep recursion on subroutine "RT::Queue::SubjectTag" at
>    /opt/rt3/sbin/../lib/RT/System.pm line 232. (/opt/rt3/sbin/../lib/RT/System.pm:232)
>    Out of memory!
>    Callback called exit.

Presumably you have RT::Extension::BrandedQueues installed?
That was folded into 3.8, so you must be running into a bad
interaction in the extension.  There were docs about this for the 3.8
upgrade:

http://bestpractical.com/docs/rt/latest/UPGRADING-3.8.html#UPGRADING-FROM-3.7.81-AND-EARLIER

If you fix your templates and remove the plugin, your problem should
go away.

-kevin
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