[rt-users] Deep recursion on subroutine "RT::Queue::SubjectTag

[Arun ragini]

Hi,

I have checked the copy of the RT before upgrade and there no extention
RT::Extension::BrandedQueues installed the only extentions installed are
1. Extension::QuickDelete
2.RT::FM and
3. RT::IR

Thanks in advance
Arun


On Tue, Aug 20, 2013 at 9:06 PM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Sun, Aug 18, 2013 at 01:26:22AM +0530, Arun ragini wrote:
> >    I have upgraded from 3.8.6 to 4.0.16 then 4.0.17 now we are hitting
> with following errors
> >
> >    [Sat Aug 17 19:54:23 2013] [warning]: Deep recursion on subroutine
> "RT::Queue::SubjectTag" at
> >    /opt/rt3/sbin/../lib/RT/System.pm line 232.
> (/opt/rt3/sbin/../lib/RT/System.pm:232)
> >    Out of memory!
> >    Callback called exit.
>
> Presumably you have RT::Extension::BrandedQueues installed?
> That was folded into 3.8, so you must be running into a bad
> interaction in the extension.  There were docs about this for the 3.8
> upgrade:
>
>
> http://bestpractical.com/docs/rt/latest/UPGRADING-3.8.html#UPGRADING-FROM-3.7.81-AND-EARLIER
>
> If you fix your templates and remove the plugin, your problem should
> go away.
>
> -kevin
>



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