[rt-users] RTCrontool
Bryon Baker
bbaker at copesan.com
Thu Aug 22 13:51:14 EDT 2013
Trying to create a cron job to move tickets from one queue to another. This is what I tried which does not work.
Can some lead me in the direction where I can find a list of RT:Actions?
rt-crontool \
--search RT::Search::FromSQL \
--search-arg "Queue = 'cerby' AND Status = 'closed'" \
--action RT::Action::SetQueue \
--action-arg 14 -verbose
I get the following error when I run this
Failed to load module RT::Action::SetQueue.
Thanks
Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726 * 262-783-6261 ext. 2296
bbaker at copesan.com<mailto:cstephan at copesan.com>
www.copesan.com<http://www.copesan.com/>
"Servicing North America with Local Care"
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