[rt-users] RTCrontool

Bryon Baker bbaker at copesan.com
Thu Aug 22 13:51:14 EDT 2013

Trying to create a cron job to move tickets from one queue to another.  This is what I tried which does not work.

Can some lead me in the direction where I can find a list of RT:Actions?

rt-crontool \
   --search RT::Search::FromSQL \
  --search-arg "Queue = 'cerby' AND Status = 'closed'" \
   --action RT::Action::SetQueue \
   --action-arg 14 -verbose

I get the following error when I run this
Failed to load module RT::Action::SetQueue.

Bryon Baker
Network Operations Manager
Copesan - Specialists in Pest Solutions
800-267-3726  *  262-783-6261 ext. 2296
bbaker at copesan.com<mailto:cstephan at copesan.com>
"Servicing North America with Local Care"

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