[rt-users] Auto-Reply not generated

mdm100 michael at hudsonstreet.us
Thu Aug 22 15:17:05 EDT 2013

When requests to open tickets are sent directly to the RT queues email
a ticket is created and an Auto-Reply generate and  received.  ie.... wen
sent directly to  noc at RT-srvr.domain.com 

However, when a request to open a ticket is sent to noc at domain.com and then
the email is  
forwarded to  noc at RTsrvr.domain.com the ticket is opened/created but no
is generated.

Just cannot figure this one out. Any help is greatly appreciated.

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