[rt-users] Re-send a previously attached attachment?
akos.torok at docca.hu
akos.torok at docca.hu
Fri Aug 30 17:24:55 EDT 2013
Hi Boli,
We (Bekeny) did something related:
http://requesttracker.8502.n7.nabble.com/attachment-improvements-td45499.html
Regards,
Ákos
On Tue, Aug 13, 2013 at 10:35 PM, Boli <boli at itss.co.tz> wrote:
> Hi All,
>
> Apologies if I have missed something obvious.
>
> How can I re-send an attachment that has previously been attached to a
> ticket without downloading it and re-attaching it.
>
> For example, if a new requestor or CC is added to a ticket, and I want
> to get them up to date quickly by referring to previously
> discussed/attached information.
>
> Comments/Suggestions welcomed
>
> Regards,
>
> Boli
> --
> Network Engineer
>
>
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