[rt-users] Most efficient way to update custom fields without creating too many transactions

Landon Stewart lstewart at iweb.com
Fri Aug 30 17:40:54 EDT 2013

On 30 August 2013 14:29, Kevin Falcone <falcone at bestpractical.com> wrote:

> If you have a multiple value custom field, then each value will be an
As I wrote above "Go save a large *text* CF and look in the database"
> (added emphasis on text).
> It's unclear to me how you think we could store a Custom Field with a
> thousand distinct values as anything other than distinct records in
> the database?

I thought it was possible simply because I was asked by someone who has
experience with RT to find out how to do it.

Anyway - thanks for confirming that it's not possible at least.

Landon Stewart :: lstewart at iweb.com
Lead Specialist, Abuse and Security Management
Spécialiste principal, gestion des abus et sécurité
http://iweb.com :: +1 (888) 909-4932
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