[rt-users] RT::Extension::RepliesToResolved and REST interface

Patrick J Cherry patrick at bytemark.co.uk
Tue Aug 27 06:23:14 EDT 2013


Hi there,

The RT::Extension::RepliesToResolved extension looks really useful, and
just what we need.

However it looks like it will only operate if the incoming message is
received over via the Email interface.  Our correspondence comes in via
the REST interface.  Is it possible to implement the same functionality
via this interface?

Thanks!

-- 
Patrick J Cherry
Head of quality assurance                     http://www.bytemark.co.uk/
Bytemark Hosting                               tel: +44 (0) 1904 890 890



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