[rt-users] Custom Status Setup Problems

Alex Vandiver alexmv at bestpractical.com
Tue Dec 3 12:50:37 EST 2013

On Mon, 2013-12-02 at 11:35 -0600, Wendi M. wrote:
> I can then add this Custom Status setting to a particular queue, and
> it all looks good. My problem.. I can't resolve the ticket or do
> anything other than leave it in the "new" status? Am I missing
> something obvious here? Thanks!

You're missing the transitions:


 - Alex

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