[rt-users] Display Owner in SelfService
falcone at bestpractical.com
Thu Dec 5 15:04:50 EST 2013
On Wed, Dec 04, 2013 at 11:39:15AM -0500, Chris Lasater wrote:
> Is it possible to have the owner displayed in the Self Service page, so that people know who
> owns their ticket?
Update your config to include the owner?
(many people dislike showing the owner to SelfService users since
SelfService users start pestering the owner out-of-band on the phone).
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