[rt-users] Problem with HTML tags appearing in correspondence

Lai Zit Seng lzs at zitseng.com
Wed Dec 11 07:28:07 EST 2013


I seem to be experiencing the same problem as mentioned in:

http://requesttracker.8502.n7.nabble.com/RT-4-2-1-Weird-issue-with-HTML-comments-correspondense-RT-always-registers-plain-text-with-HTML-tags-td56005.html

I don’t have custom templates. The HTML tags are only appearing when replying through the web interface. Disabling the Rich Text Editor avoids this problem. Hope this can be fixed?

Regards,

.lzs
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