[rt-users] RT 3.8.8: Which users have privileges on which

Kenneth Crocker kenn.crocker at gmail.com
Fri Dec 13 14:11:37 EST 2013

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Have you tried Rights Matrix?


Sent from my Windows Phone From: John Miller
Sent: =E2=80=8E12/=E2=80=8E13/=E2=80=8E2013 8:37 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] RT 3.8.8: Which users have privileges on which
Hello everyone,

We're running RT 3.8.8 (yes, I know it's old....).  We're managing our=20
group and queue privileges via RT itself, rather than LDAP.  How can we=20
generate a report that shows us per queue which users have rights?

I dug through the database schema for about an hour; decided it was=20
better to ask than to keep digging.

John Miller
Systems Engineer
Brandeis University
johnmill at brandeis.edu
(781) 736-4619

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