[rt-users] Tickets stuck in Approvals

koendb koen at galaxystudios.com
Mon Dec 16 06:10:09 EST 2013

Hi I am having troubles with a few tickets.

Behaviour is that the Responses to 2 tickets always end up in the Approval
list, but at the same time, the message is recorded in the proper ticket.

Has anyone seen this behaviour? and how do I fix this ?

All other tickets behave OK.

Regards, Koen

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