[rt-users] Scrip question

Roman Steven romansteve at gmail.com
Mon Dec 16 07:27:59 EST 2013


RT 3.8.7

I have been asked to do the following:  when updating a ticket and a
specific User is selected as the new Owner, I will Force that User to be
the new Owner.  We have several Users which I need to Force as new Owners.
Is it possible to create a Scrip to do this? Should I use the
TransactionObj or the TicketObj? I am thinking I should use the
TransactionCreate Stage.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20131216/59c26ce0/attachment.htm>

More information about the rt-users mailing list