[rt-users] "Helpdesk Support" in all correspondance

joegrace13 jgrace at photodex.com
Wed Feb 6 20:25:14 EST 2013

When ever a ticket is replied to this phrase appears:

On 2/6/13 6:02 PM, "Helpdesk Support" <helpme at mycompany.com> wrote:

I want to change this (perhaps to the users name or email address) but I
cannot for the life of me find what controls that wording. I can't find
"Helpdesk Support" in any of the config files.

Can somebody point me in the right direction?


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