[rt-users] "Helpdesk Support" in all correspondance

[Nick Fennell]

Hi Joe.

I think that'll be configured on the Queue as a 'Subject Tag'

Nick
-- 
Nick Fennell
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On 7 Feb 2013, at 01:25, joegrace13 <jgrace at photodex.com> wrote:

> When ever a ticket is replied to this phrase appears:
> 
> -----------------------------------
> On 2/6/13 6:02 PM, "Helpdesk Support" <helpme at mycompany.com> wrote:
> -----------------------------------
> 
> I want to change this (perhaps to the users name or email address) but I
> cannot for the life of me find what controls that wording. I can't find
> "Helpdesk Support" in any of the config files.
> 
> Can somebody point me in the right direction?
> 
> -Joe
> 
> 
> 
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> Sent from the Request Tracker - User mailing list archive at Nabble.com.
> 
> 
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