[rt-users] Ticket Image attach corruption

Kevin Holleran holleran.kevin at gmail.com
Fri Feb 8 08:31:36 EST 2013

I am a little confused about the removal of the 3.8 version.  I just set up
a 3.8 because according to the documentation I saw, it was what was
required for RT/IR add-on.  RT is nice, but the IR add-on is what drove us
to adopt.

Is this correct, that the IR update for RT 4.0 is not yet ready or did I
install an older release unnecessarily?

Thank you.


On Fri, Feb 8, 2013 at 8:21 AM, Joshua Lansford <
Joshua.Lansford at laserlinc.com> wrote:

> On 02/07/2013 03:41 PM, Jay Ashworth wrote:
>> About the wiki, it's largely me you're complaining about, so you got
>> the right guy: I did a large bolus of rework on it around 3.8 release
>> time, and have not been using rt-due to job changes-since, so I haven't
>> gotten around to reworking it again for 4.x.
> My apologies.  Your article was indeed well written and did not provide me
> with any difficulty in setting up RT.  Google also complements your
> hardwork by directing me to it when I needed the information.  Sadly I
> didn't think to check if the referenced version was out of date.  Do you
> think you could put a quick warning at the top as a stop gap measure for
> other folks who forget to check?
> ~Joshua
> --
> Help improve RT by taking our user survey: https://www.surveymonkey.com/**
> s/N23JW9T <https://www.surveymonkey.com/s/N23JW9T>
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