[rt-users] disable "New ticket in" button

Kevin Falcone falcone at bestpractical.com
Fri Feb 8 19:01:26 EST 2013

On Fri, Feb 08, 2013 at 02:55:37PM -0800, jesse west wrote:
>    thanks for the reply. i'll try to figure how to do it the way you suggest
>    in the meantime, i changed /opt/rt4/share/html/ElementsCreateTicket
>    from:

If you're going to just change the element, at least do it in a local
override so when you upgrade you don't lose your customization.



>    <%ARGS>
>    $SendTo => '/Ticket/Create.html',
>    </%ARGS>
>    to:
>    <%ARGS>
>    $SendTo => '/',
>    </%ARGS>
>    On Fri, Feb 8, 2013 at 2:50 PM, Kevin Falcone <[1]falcone at bestpractical.com> wrote:
>      On Fri, Feb 08, 2013 at 01:54:04PM -0800, jesse west wrote:
>      > we only allow tickets submitted thru a webform
>      > how can i disable the "New ticket in" button in RT at the top of the page?
>      The 'New Ticket In' is a PageWidget() which is part of the menu.
>      You can read about changing menus using callbacks here:
>      [2]http://requesttracker.wikia.com/wiki/Menus
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