[rt-users] disable "New ticket in" button
Kevin Falcone
falcone at bestpractical.com
Fri Feb 8 19:01:26 EST 2013
On Fri, Feb 08, 2013 at 02:55:37PM -0800, jesse west wrote:
> thanks for the reply. i'll try to figure how to do it the way you suggest
> in the meantime, i changed /opt/rt4/share/html/ElementsCreateTicket
> from:
If you're going to just change the element, at least do it in a local
override so when you upgrade you don't lose your customization.
http://requesttracker.wikia.com/wiki/CustomizingWithLocalDir
-kevin
> <%ARGS>
> $SendTo => '/Ticket/Create.html',
> </%ARGS>
> to:
> <%ARGS>
> $SendTo => '/',
> </%ARGS>
> On Fri, Feb 8, 2013 at 2:50 PM, Kevin Falcone <[1]falcone at bestpractical.com> wrote:
>
> On Fri, Feb 08, 2013 at 01:54:04PM -0800, jesse west wrote:
> > we only allow tickets submitted thru a webform
> > how can i disable the "New ticket in" button in RT at the top of the page?
>
> The 'New Ticket In' is a PageWidget() which is part of the menu.
> You can read about changing menus using callbacks here:
> [2]http://requesttracker.wikia.com/wiki/Menus
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