[rt-users] Date customfields and searching

[Martin Wheldon]

Hi Joop,

This functionality currently doesn't work in your version of RT. I know 
that there is a patch to fix
this but has yet to make it into a release to the best of my knowlege.

This is functionality I would like to see, however I have worked around 
it by writing a script that runs from cron
on a daily basis and emails a report to the relevant users.

Best Regards

Martin

On 2013-02-11 11:00, Joop wrote:
> Hi All,
>
> As per the subject I'm a bit stupified because I really thought that 
> I
> could add a (global ticket) date customfield and search on it using
> relative terms like 'today' but it doesn't work. If I use relative 
> terms
> with things like 'Created' then I get the expected results. I turned 
> on
> StatementLog and looked at the queries and see that for de latter one 
> it
> constructs a > and < but for the former one it just searches 
> LargeContent
> for 'today'
>
> I'm using RT-4.0.9
>
> Thanks in advance,
>
> Joop